I’m Harshita Prakash, a Melbourne-based HCD and Service Designer
Human–AI Service Designer using research, systems thinking, and storytelling to build meaningful products and services that improve lives.
My goal is to merge cutting-edge technology with thoughtful design to deliver solutions that advance human well-being and push the boundaries of digital innovation.
Human–AI Service Design · Systems Thinking · Behavioural Design · Trauma-Informed Communication · Inclusive UX · Information Architecture · Research & Testing · Strategic Design · Visual Storytelling · Humanising AI · Designing with Empathy · Building Resilient Futures
Re:Consent – Humanising Digital Consent in Maternity Care
A trauma-informed consent system that rebuilds trust between parents and clinicians by giving clarity to mothers, voice to partners, and structure to clinicians through shared decision-making.
My role
Lead UX and Service Designer
As the primary designer on Re:Consent, I led the project from research to delivery across a full human-centred and trauma-informed design process.
Government
Enterprise
Social Innovation
Artificial Intelligence
Iot
UI/UX
A solution developed to make traditional conservation and farming practices efficient.
It allows users like farmers, forest ranger and conservation scientist to take control of feral animals effectively .
My role
Product thinking, Information architecture, user flow , User research, Interaction, visual design, prototyping & testing
Appian
Pain point
Concept
.png)
Covid 19 vaccination management system in BPM tool Appian
A system that allows to create of a covid passport for uses and also fulfills government requirements
.png)
.png)
My role
gartering requirements, making persona, and wireframing according to the design library of Appian components. I was also involved in making a user journey on how users will use the product effectively.
A cab booking app that saves money
Solution that allows user to save money by locking rates as well as provide accessibility option.
My role
To come up with ideas and solution in a cut-throat competition by understanding user needs and solving them. Was responsible for ethnography, findability, lean UX, MVP, native, UI, rapid prototyping.
Start - up
Concept
Mobile
General Assembly
Mobile
Concept
Care + best way to keep medical data handly
A system that allows the patients to keep the medical records handy for their personal reference or to share with other doctors.
My role
Conducted 15 user interviews, Analysed behavioural patterns, Designed wireframes and synthesized findings
Some testimonials
Harshita worked with Worksafe on a short term contract helping us to develop logic maps and user flows for an online experience. During this time we delivered two rounds of user prototyping and testing. Harshita showed a keen interest in the all aspects of the project and her energy and enthusiasm was a value asset to the team. This was a fast paced project which was highly complex, Harshita did a good job distilling large amounts of complex information into simple user flows.
Fiona
CX lead
Innovation center WorkSafe
I have worked with Harshita in Refuge of Hope, her insights and skills made a huge difference to the organisation. She is professional, trustworthy and passionate about designing, her commitment took our project to a new level.
Marketing Specialist and Project coordinator
Refugee of hope
Harshita has been a very industrious and a curious candidate while she was working at the WeDesign. She is a team player and enjoys working on challenging projects. She is keen on keeping her research work on her fingertips which proved to be very helpful for projects. It was an absolute delight to have on her on the team. I wish her all the best for her future
Ipsha Barooah
Manager
We Design